Right of revokation

Your delivery is damaged or you are dissatisfied with your order, please contact us with the order number: office@karindominik.at

You have the right to revoke your purchase contract with DSS Life & Beauty GmbH within 14 days without giving reasons. The deadline is deemed to have been met if you send the goods and a clear declaration to Dr. Karin Dominik Cosmetics before the end of this period. The date of the postmark shall apply. In the case of purchase contracts, the revocation period begins on the day on which you acquire possession of the goods. If you have ordered several goods at the same time, which are delivered separately, the revocation period begins on the day on which you acquire possession of the last delivered goods; if the goods are delivered in several partial shipments, the revocation period begins on the day on which you acquire possession of the last partial shipment. For all orders you bear the costs of returning your goods. If you revoke your purchase contract, we will refund all payments of this order which we have received from you, including the delivery costs, provided that the order amounts to a total sum of up to € 99.99, immediately and at the latest within 14 days from the day on which we have received the notification of the revocation of your contract by you. For this refund we will use the same means of payment that you used for the original transaction, unless we have expressly agreed otherwise with you. Under no circumstances will we charge you for this refund. A refund in the form of vouchers is only possible if you have paid with vouchers or if it has been expressly agreed. Excluded from the right of withdrawal are contracts for goods that can spoil quickly or whose expiry date would be exceeded quickly, that have been inseparably mixed with other goods after delivery due to their nature and/or that are sealed and are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery. You shall only be liable for any loss of value of the goods if such loss of value is due to handling of the goods which is not necessary for the purpose of checking their condition, properties and functioning.